Masami Kubo

2021

Journy’s Trip Builder

At Journy, trip planners relied on clunky, ad-hoc tools that made building itineraries time-consuming and error-prone. As the sole designer, I set out to create a powerful yet intuitive trip-building platform that streamlined their workflow, reduced friction, and enabled greater scalability for future automation.

  • APPROACH

  • Tool limitations

    Existing trip-building tools were few, rigid, and difficult to use. Limited API integrations made it hard to combine flights, hotels, restaurants, and activities in one place, and none offered smart features like analytics, collaboration, or automation.

    Future vision

    Journy’s long-term plan is to leverage machine learning to automate trip building. The next phase aimed to use insights from thousands of existing itineraries to generate personalized travel plans tailored to each traveler’s unique interests and preferences.

Business opportunities

The new platform needed to support both individual and team accounts, providing flexibility for businesses of any size. It also opened opportunities for B2B partnerships, such as integrations with credit card reward programs already being explored by potential partners.

Trips table

Trip designers enter the Journy platform and can immediately jump into a trip itinerary.

Trip builder interface

The overall layout is based on the consumer-facing app, with all tools and features seamlessly integrated.

Traveler preferences

Trip designers can easily reference the traveler’s interests and preferences, to create a truly personalized itinerary.

Search & add Items

Users can search the live database by item type and other tags, then drag-and-drop search results into the itinerary. Lodging is applied on the header level, as it pertains to multiple dates.

Item types

In additional to lodgings, restaurants and points-of-interest, trip designers can also search and add transit options, as well as “clusters” (pre-defined groupings of items based on a geographical area or interest).

Drag-n-drop

Users can easily drag-n-drop items to alternate time slots, dates, or the trash. Hover-state interactions allow them to multi-select items for the same actions, or to create a new “cluster”.

Alternate views

Alternate views provide a calendar outlook to visualize timing, and quick access to all reservations.

Live updates & alerts

All locations are synced with live updates, including closures and reservations statuses.

Let’s work together

Masami Kubo

2021

Journy’s Trip Builder

At Journy, trip planners relied on clunky, ad-hoc tools that made building itineraries time-consuming and error-prone. As the sole designer, I set out to create a powerful yet intuitive trip-building platform that streamlined their workflow, reduced friction, and enabled greater scalability for future automation.

  • APPROACH

  • Tool limitations

    Existing trip-building tools were few, rigid, and difficult to use. Limited API integrations made it hard to combine flights, hotels, restaurants, and activities in one place, and none offered smart features like analytics, collaboration, or automation.

    Future vision

    Journy’s long-term plan is to leverage machine learning to automate trip building. The next phase aimed to use insights from thousands of existing itineraries to generate personalized travel plans tailored to each traveler’s unique interests and preferences.

Business opportunities

The new platform needed to support both individual and team accounts, providing flexibility for businesses of any size. It also opened opportunities for B2B partnerships, such as integrations with credit card reward programs already being explored by potential partners.

Trips table

Trip designers enter the Journy platform and can immediately jump into a trip itinerary.

Trip builder interface

The overall layout is based on the consumer-facing app, with all tools and features seamlessly integrated.

Traveler preferences

Trip designers can easily reference the traveler’s interests and preferences, to create a truly personalized itinerary.

Search & add Items

Users can search the live database by item type and other tags, then drag-and-drop search results into the itinerary. Lodging is applied on the header level, as it pertains to multiple dates.

Item types

In additional to lodgings, restaurants and points-of-interest, trip designers can also search and add transit options, as well as “clusters” (pre-defined groupings of items based on a geographical area or interest).

Drag-n-drop

Users can easily drag-n-drop items to alternate time slots, dates, or the trash. Hover-state interactions allow them to multi-select items for the same actions, or to create a new “cluster”.

Alternate views

Alternate views provide a calendar outlook to visualize timing, and quick access to all reservations.

Live updates & alerts

All locations are synced with live updates, including closures and reservations statuses.

Let’s work together

Masami Kubo

2021

Journy’s Trip Builder

At Journy, trip planners relied on clunky, ad-hoc tools that made building itineraries time-consuming and error-prone. As the sole designer, I set out to create a powerful yet intuitive trip-building platform that streamlined their workflow, reduced friction, and enabled greater scalability for future automation.

  • APPROACH

  • Tool limitations

    Existing trip-building tools were few, rigid, and difficult to use. Limited API integrations made it hard to combine flights, hotels, restaurants, and activities in one place, and none offered smart features like analytics, collaboration, or automation.

    Future vision

    Journy’s long-term plan is to leverage machine learning to automate trip building. The next phase aimed to use insights from thousands of existing itineraries to generate personalized travel plans tailored to each traveler’s unique interests and preferences.

Business opportunities

The new platform needed to support both individual and team accounts, providing flexibility for businesses of any size. It also opened opportunities for B2B partnerships, such as integrations with credit card reward programs already being explored by potential partners.

Trips table

Trip designers enter the Journy platform and can immediately jump into a trip itinerary.

Trip builder interface

The overall layout is based on the consumer-facing app, with all tools and features seamlessly integrated.

Traveler preferences

Trip designers can easily reference the traveler’s interests and preferences, to create a truly personalized itinerary.

Search & add Items

Users can search the live database by item type and other tags, then drag-and-drop search results into the itinerary. Lodging is applied on the header level, as it pertains to multiple dates.

Item types

In additional to lodgings, restaurants and points-of-interest, trip designers can also search and add transit options, as well as “clusters” (pre-defined groupings of items based on a geographical area or interest).

Drag-n-drop

Users can easily drag-n-drop items to alternate time slots, dates, or the trash. Hover-state interactions allow them to multi-select items for the same actions, or to create a new “cluster”.

Alternate views

Alternate views provide a calendar outlook to visualize timing, and quick access to all reservations.

Live updates & alerts

All locations are synced with live updates, including closures and reservations statuses.